Who you are agreeing with
Moose Climate is run by Richard Willars, an individual, contactable at hello@mooseclimate.com. Connecting your car means you accept these terms.
What the service does
You give it the times you leave. At each one, minus the head start you chose, it asks your car to start its climate control. It also needs an email address you have confirmed, so it can warn you before your connection to Volvo runs out and your schedules stop. That is the whole service.
It cannot choose a temperature, cannot turn the climate off once it has started, and cannot tell you whether it worked. Volvo does not offer any of those things to other people's apps. Your car uses the setting you chose in the car and stops on its own after about thirty minutes.
What you are giving it permission to do
When you connect, you sign in with Volvo, and Volvo shows you a screen listing exactly what you are agreeing to. Volvo offers apps more than a hundred permissions to choose from. Besides signing you in, this service asks for three, and it cannot gain any more without you connecting again.
- See which vehicles are on your account.
- See the commands that can be sent, or have been sent, to a vehicle.
- Start or stop climate control.
Starting climate control is the only thing this service is able to ask your car to do. It does not request permission to lock or unlock your doors, sound the horn, flash the lights, start or stop the engine, read your location or journeys, read your mileage, or read anything about charging or fuel. Those permissions exist and are deliberately not requested.
Volvo does not offer a start-only permission for climate control — the permission covers starting and stopping together, so it is requested as a pair. In practice stopping is refused by the car anyway.
Codes you can put in your car
You can make a printed code or a sticker for a car and put it inside that car. Scanning or tapping it opens a page that does one thing: set, change or remove return times for that one car. It does not sign anyone in.
A code cannot unlock your car, cannot tell anyone where it is, and cannot reach your account, your address or your other schedules. What anyone holding it can do is ask that car to warm up at a time they choose — a handful of times a day at most, each one stopping on its own after about thirty minutes.
That is why a code belongs inside the car rather than anywhere it can be seen from outside. You can replace a code at any time, which makes the old one stop working immediately, or remove it altogether. Your printed code and your sticker are separate, so replacing one leaves the other working.
It is independent of Volvo
Moose Climate is not made by, approved by, sponsored by or connected to Volvo Car Corporation. Volvo is not responsible for it and does not support it. Volvo's name is used here only to say which cars the service works with.
It depends on something outside its control
The service works entirely through a connection that Volvo offers to other people's apps. Volvo is allowed to change it, pause it, limit it or switch it off at any time and without warning, and may do so for reasons that have nothing to do with you or with this service.
If that happens, schedules will stop running. There may be no warning, and there may be nothing that can be done about it.
No warranty, and please do not rely on it
The service is provided as is and as available, with no warranty of any kind. Requests may fail to send, may arrive late, or may be refused by your car. Nothing here can report whether one worked, because your car sends nothing back.
Do not rely on it for anything where a cold or hot car would be a problem — a medical need, a critical journey, a vehicle carrying anyone who needs a particular temperature. Treat it as a convenience that will sometimes not happen.
It is free
There is no charge for the service, no subscription, and no payment details are collected at any point. It is a personal project, not a business.
If that were ever to change, you would be told well in advance and nothing would begin charging you automatically — you would have to choose to pay, and choosing not to would not cost you anything already set up.
Your car, your energy
Climate control draws energy from your car, whether that is battery range or fuel. Every request sent is one you scheduled, and the energy it uses is your cost. Setting a time is you asking for that to happen.
You are responsible for your car being somewhere it is safe to run climate control at the times you have chosen.
Disconnecting
You can disconnect your car at any time, from the app, without asking anyone. Doing so withdraws this service's permission at Volvo and deletes everything held about you immediately and permanently. The privacy page lists exactly what that is.
You can also withdraw permission in your Volvo account's privacy settings, under "Third party apps and partners". That stops your schedules, but on its own it deletes nothing held here: that happens when you disconnect here, or automatically, as the privacy page describes.
The service may also be withdrawn, changed or shut down at any time. If it is shut down, stored data is deleted rather than kept.
Liability
To the extent the law allows, Richard Willars is not liable for any loss arising from the service — including a request that did not send, sent late, or sent when it was not wanted, and including energy used by your car. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer resident elsewhere, this does not remove protections you have under the law of the country you live in.